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Writer's pictureDan Elliott

How to Tell Employees You Are Selling the Business


When you decide how to tell employees you are selling the business, it's important to communicate the news carefully. How you handle this change can affect employee morale, trust in leadership, and productivity. It's important to be honest and supportive to make the transition easier. Giving employees clear details about the sale, when it will happen, and what it means for them can help reduce worry.


Research shows that organizations with engaged employees are up to 21% more profitable than those with low engagement levels​. Keeping employees involved and informed throughout the process fosters a positive outlook and helps maintain their commitment to the company.


In this article, we'll discuss how to tell employees you are selling the business step-by-step and provide tips on managing this transition effectively.


Timing is Key

Before you announce the sale, timing is crucial. It's important to consider the right time to sell and when to inform employees. Telling employees too soon can lead to certainty and rumors, which could help morale. On the other hand, waiting until the sale is final can leave employees feeling blindsided.

Experts say managing the selling process with clear and timely communication is key. Announce the sale when the deal is nearly complete but not publicly disclosed. This ensures your team hears your news, not from a third-party source. Harvard Business Review suggests that early and direct communication builds trust, allowing employees to process the information and ask questions before implementing changes.


Prepare for the Announcement

Preparing for the announcement is just as important as the timing. When discussing the business for sale, focus on crafting a clear and empathetic message. Begin by deciding who will deliver the news. It's often best for the business owner or CEO to make the announcement, as they can directly address any questions and provide reassurance.


In the announcement, clearly explain what is happening, why the decision to sell the business is being made, and how the sale will affect the employees. Let them know what's next for the company and their role within it. Try to be as transparent as possible while avoiding overwhelming them with too many details that might still need to be settled. Being clear about the timeline and what employees can expect in the upcoming weeks can help ease anxiety and prevent confusion.


Communication Style

Your approach to communication will set the tone for how employees react. They will likely have many questions, and some may be concerned about their job security, the company culture, or other potential changes.


Be honest but empathetic in your communication. Acknowledge that this is a significant change and might be unsettling for some. Transparency is key, but showing understanding and clear communication reduces anxiety during transitions.


Let employees know that their questions are welcome and that there will be opportunities to discuss their concerns individually or in smaller groups. Being patient and available will help build trust during this uncertain time.


Address Employee Concerns

Employees will have many concerns, and it's important to address these directly. Job security is one of employees' biggest fears when they hear the news that the company is being sold. One common misconception when selling a business is that employees might automatically lose their jobs. Be sure to address this concern upfront, explaining whether or not their jobs will be impacted. If the new owners plan to change staffing or restructure, let employees know as soon as possible.


Besides job security, employees might also be concerned about changes in benefits, company culture, or even their day-to-day responsibilities. Ensure you provide more details as the transition progresses and do your best to support them. Many employees also want to know how the sale might affect their compensation, promotions, or future opportunities with the company—offering clarity as much helps employees feel more secure during the change.


Offer Support and Resources

Transitioning through a sale can be very challenging for employees. Providing support resources is a great way to help them manage this change. Consider offering counseling or stress management sessions or making HR available to answer questions one-on-one. If the new company plans to make changes, give employees enough time to adjust and provide resources to help them understand the changes.

Let employees know that you are there for them during this time. Set up an internal portal where employees can find updates and answers to common questions about the sale. A clear and structured process for staying updated is key to minimizing confusion and worry. If the new owners offer new opportunities, let employees know how to explore those options.


Follow-Up

Don't let the announcement be the last communication about the sale. Keeping employees informed about the selling of a business process helps them feel included and secure. Set regular meetings or check-ins to provide updates and address new questions. Transparency is vital in helping employees feel confident in the company's future.


Following up also lets you maintain trust and control over the transition process. Stay connected with employees and let them know what to expect at each stage of the sale. Open lines of communication can make all the difference in easing the process.


Final Thought

Selling a business is a big decision that affects not just the owner but also the employees. Whether deciding the right time to sell or planning a smooth business exit, knowing how to tell employees you are selling the business is important. How you communicate this change can make or break the success of the transition. Be transparent and empathetic, and provide as much clarity as possible. How you handle this process can help employees adjust and feel secure in the new changes. Good communication fosters a sense of stability and trust that can help employees stay engaged and productive.


FAQs

Should I tell employees before the sale is final? 

It's best to wait until the deal is near completion, but don't wait until the sale is finalized. Inform them ahead of any public announcements.


How do I manage employee reactions to the sale announcement? 

Be transparent, answer questions, and offer support. Be patient as employees process the news and address their concerns with empathy.


What information should I include in the announcement? 

Explain why the sale is happening, how it will affect employees, and the change timeline. Offer details on job security and future opportunities.


How can I maintain employee morale during the transition? 

Provide consistent updates, address concerns, and offer support resources. Being transparent and approachable will help keep morale high.


Do I need to provide resources for employees during the sale? 

Yes, offering counseling, HR support, and regular updates can help employees feel more secure during this change.

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